Privacy

Privacy policy

Your privacy matters to us. This policy explains what we collect, why, and how we keep it safe.

Last updated: May 2026

What we collect

We collect the minimum information needed to run the store, process orders, manage your account, and respond to your questions:

Account information — your name, email address, and phone number when you create an account or place an order.
Order details — what you bought, your shipping and billing addresses, and order notes.
Payment information — handled directly by PayPal, our payment processor. We do not see, store, or have access to your full card number.
Communications — messages you send through the contact form or by email.
Technical data — basic information your browser sends (e.g. IP address, browser type) for site security and analytics.

How we use it

To process and fulfill your orders, bookings, and gift cards.
To send you order confirmations, shipping updates, and booking reminders.
To respond to support requests and contact-form messages.
To prevent fraud and keep the site secure.
To improve the store, products, and customer experience.

Who we share it with

We share your information only with trusted service providers we rely on to run the store — for payment processing, account database and authentication, transactional email delivery, sign-in identity (when you choose to sign in with a third-party provider), and shipping fulfillment. Each provider only receives the minimum information they need to perform their role.

We do not sell your personal information to anyone, ever.

Cookies and tracking

We use small browser cookies to keep you signed in, remember your cart, and protect the site against automated abuse. We do not use third-party advertising or cross-site tracking cookies.

Your choices

Access and update — sign in to your account to view and update your name, contact details, and saved addresses.
Delete your account — email us at uscricketstorewebsite@gmail.comand we'll remove your account and personal information. Some records (e.g. completed orders) may need to be retained for legal/tax purposes.
Marketing emails — we currently only send transactional emails (order confirmations, gift card deliveries, replies to your messages). We do not send promotional newsletters without your explicit opt-in.

Children

Our store is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Security

We use industry-standard practices to protect your information: TLS encryption in transit, encrypted storage, role-based access to internal data, and PCI-compliant payment processing through PayPal. No system is perfectly secure, but we take this seriously.

Changes to this policy

If we make material changes to this policy, we'll update the “Last updated” date above and, where appropriate, notify you by email.

Contact

Questions about privacy? Email us at uscricketstorewebsite@gmail.com or use the contact form. This policy applies to US Cricket Store.

What we collect

We collect the minimum information needed to run the store, process orders, manage your account, and respond to your questions:

Account information — your name, email address, and phone number when you create an account or place an order.

Order details — what you bought, your shipping and billing addresses, and order notes.

Payment information — handled directly by PayPal, our payment processor. We do not see, store, or have access to your full card number.

Communications — messages you send through the contact form or by email.

Technical data — basic information your browser sends (e.g. IP address, browser type) for site security and analytics.

Who we share it with

We do not sell your personal information to anyone, ever.

Your choices

Access and update — sign in to your account to view and update your name, contact details, and saved addresses.

Delete your account — email us at uscricketstorewebsite@gmail.comand we'll remove your account and personal information. Some records (e.g. completed orders) may need to be retained for legal/tax purposes.

Marketing emails — we currently only send transactional emails (order confirmations, gift card deliveries, replies to your messages). We do not send promotional newsletters without your explicit opt-in.